As you are aware, there was an issue with our email server on Tuesday, September 1st. Unfortunately, email will be down until early next week. As we work to get things running again, we need you to backup your cached emails on your computer. While we are doing everything we can to make sure all of your emails, notes, contacts, and calendar events are saved, we’ve decided it’s best that you create a backup.
Please note, if you do not use the Outlook desktop application/program on your computer and you only use the web-mail application, there is no way back up your information.
Marie has made a great tutorial for you to follow to create this backup.
We want everything to be running smoothly again as soon as possible. Therefore, we ask that you complete this process by the end of the day Monday, September 7th.
If you have Outlook 2010 (yellow icon instead blue as seen in the video tutorial), please use the information at this link. You'll scroll down a bit and click where it says "Outlook 2010: Export Outlook items to a .pst file" to find step-by-step instructions: https://support.microsoft.com/en-us/office/export-or-backup-email-contacts-and-calendar-to-an-outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91